How to Ensure You Don’t Do a Starbucks | eNyota Learning

By connect on from enyotalearning.com

How to Ensure You Don’t Do a Starbucks | eNyota Learning
As an organization, it takes immense care, time, efforts, and resources to build a name which resonates with your customer base. However, a single mistake by your employee towards your customer can turn decades worth of efforts into nothing. The trick here is to ensure your employees are trained effectively and they completely understand what it means to be your companies’ representative.
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