What could the start-up mentality have to do with training development projects? The minimum viable product approach start-ups use offers a lot for Learning and Development to apply to get better results.
In markets where the products being sold are highly complex, customer training is essential to help make the sale and retain customers. Teaching someone how to use your product effectively is at near parity with the quality of the product itself! That’s why a huge component of a large product launch is often a refreshed approach to customer training.
Course evaluation allows you to assess how effective your eLearning course is, how it is benefiting your organization and what changes need to be made. Here are 3 steps to evaluate your online course.
Assessing students frequently is the best way to really make sure your class understands. Here's 12 quick and effective ways to check student comprehension.
Employees are required to complete a lot of training during the year, so much so that it is simply impossible for them to remember everything that is asked of them. Sharon Boller spoke to these challenges in her recent white paper: “When Remembering Really Matters: Learning Strategies for Long-Term Retention.” The white paper includes strategies for both learning and remembering, emphasizing the need to improve the effectiveness of the initial training event as well as the post-training reinfor
The idea was to script and (smartphone) video a (fictionalised) client conversation for a typical request for compliance training, showing 1) how the conversation typically proceeds (i.e. how I used to conduct these conversations) vs 2) how these conversations can be ‘flipped’ to focus on performance rather than compliance, by asking different questions (i.e. how I now conduct these conversations).
The ultimate goal of teaching is more than simply imparting knowledge. Learn how to gradually transfer knowledge to your students using the Gradual Release of Responsibility method.
Social presence guides the design and development of learning spaces where emotional expression, open communication, and group cohesion come into play!