The workplace, including the training department, is being shaped by the demands of the mobile workforce. Employees no longer keep office hours and prefer to complete tasks on the road and from home. Laptop-toting professionals and workers tied to their Internet-enabled devices are looking for ways to increase their productivity. They are expecting to access knowledge right away, at the point of need, wherever they are, and all done simply in the palm of their hand and at the touch of a button.
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