User Experience Design - What It Is and Isn't

The overarching concept that I am referring to is called “User Experience”—or, if you want to sit at the cool table—“UX.” User Experience is a broad term that is most often used within the web design world. User Experience is defined as a person’s perceptions of and responses to the use of a product, system, or service.

Source Link: http://www.dashe.com/blog/user-experience/user-experience-design-what-it-is-what-it-isnt/
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